Hearings

Senate Standing Committee on Government Operations

March 4, 2025
  • Angus McKelvey

    Legislator

    Aloha, everybody. Good afternoon. Mahalo for joining us for today's government operations hearing. On Tuesday, March 4, 2025 at 3:00pm we are convened in Conference Room 225. The meeting is being streamed live on YouTube. And the unlikely event that we have to abruptly end this hearing due to technical difficulties.

  • Angus McKelvey

    Legislator

    The Committee will reconvene to discuss any outstanding business at 3:01pm Thursday, March 6, 2025 in this room 225. And a public notice will be posted on the Legislature's website. We have several governor's messages that we're going to go through advice and consent today for the 911 board just recently renamed.

  • Angus McKelvey

    Legislator

    So with that we will start off the first up we have governor's message 505 submitting for consideration confirmation to the 911 board Gubernatorial nominee Matthew Kurihara for a term to expire on June 30, 2028. We'll have the nominee come up and testify. Okay. Welcome sir. Thank you for being here. Don't fall.

  • Matthew Kurihara

    Person

    Good afternoon. So I'm Matthew Kurihar. I'm currently the captain with the Honolulu Police Department assigned to the communications division which essentially oversees all of our dispatchers as well as the primary PSAP for this island and this county.

  • Matthew Kurihara

    Person

    So I am seeking a seat on the 911 board just to hopefully lend some of my experience and my knowledge due to my current position to the board. We previously held this seat, but by Thalia Burns. She retired I think about three years ago. So we're just hoping to keep.

  • Matthew Kurihara

    Person

    Sorry to maintain our current seat with the board.

  • Matthew Kurihara

    Person

    As far as what I hope to do with the board is I think the main thing that we're looking at is stepping into what's called next generation 911, which is in short, essentially upgrading all the systems across the island to make sure we are better able to serve the community and incorporate newer technologies to both help out our workers as well as provide a faster response for anyone needing help.

  • Matthew Kurihara

    Person

    Other than that, I'll leave myself open to any questions.

  • Angus McKelvey

    Legislator

    Okay. We'll have Members ask questions since you're here right now before we read out the rest of the testify. Members have any question of the nominee? No, I think we discussed it earlier.

  • Angus McKelvey

    Legislator

    Just real quickly, what is the biggest thing do you think you can bring to the board in the continuation of this role for the supporting the PSAP's.

  • Matthew Kurihara

    Person

    At the 911 level so hopefully I can lend a voice to help board Members make better decisions on how we need to spend our money and how we can Kind of help the other PSAP's work together to help you create a more cohesive unit in Iowan.

  • Matthew Kurihara

    Person

    I don't know if that can be done in the near future as we discussed, but long term that's something that I'd be interested in looking at. The other part that I think, excuse me, that the board could possibly get more involved in is our recruiting and retention for all of our workers.

  • Matthew Kurihara

    Person

    A lot of that does fall under the psap and as part of my primary job as captain that basically my main responsibility now is trying to boost up those numbers.

  • Matthew Kurihara

    Person

    But if we can find a way for the board to kind of assist with that in addition to, you know, kind of guiding the rest of the PSAPs into what kind of technology we need and hopefully that can help because you know, if we have all this technology but we don't have the staff to man it, then it's not really making it good.

  • Sharon Moriwaki

    Legislator

    I do have a question. When you talk about recruitment and you have the vacancies, how. How are they being trained to use the technologies that you develop in the a 911 system?

  • Matthew Kurihara

    Person

    911.

  • Sharon Moriwaki

    Legislator

    I mean 911, the new. It's going to be enhanced?

  • Joy San Buenaventura

    Legislator

    Yes, it's going to be 911.

  • Matthew Kurihara

    Person

    It may vary by different PSAPs so by different counties, but in our Department we essentially do our own training. So we're not even part of our training division with hpd. As we get new technologies we basically find a way to train them.

  • Matthew Kurihara

    Person

    A lot of that is spent with overtime because I need them operating on the regular watch, maintaining regular day to day functions. So the training aside, that's where we can rely on of the funds from 911 to help us bolster up that.

  • Matthew Kurihara

    Person

    So one of the new things we just did is it's a new like online software program that helps better tracking on your phone when you call 911. So that we're currently doing training, we've brought over trainers from the vendor and they do it also on duty as well as after hours with our staff.

  • Sharon Moriwaki

    Legislator

    So do all officers get trained in using the system?

  • Matthew Kurihara

    Person

    Yes, all current ones do. And then we, every time we add stuff now we have to add it to our new recruits whenever we get a new class.

  • Sharon Moriwaki

    Legislator

    And so the next gen system is where is it in its progress on getting established?

  • Matthew Kurihara

    Person

    So it's I guess the best way I can describe it, it's kind of like there's no set procedures like you have to have this, this, this. I know some organizations, they need an appco are trying to make certain steps that you have to obtain to be next gen qualified.

  • Matthew Kurihara

    Person

    But essentially it's a term of just incorporating new cultures, sorry, new technologies into it. So we do already do have things like text messaging to 911, which is actually not well known. So we're trying to push that message out to the public that, hey, if you need to, you can text the 911, things like that.

  • Matthew Kurihara

    Person

    Better tracking on your phone. So it'll be more like Uber. Rather than bouncing off cell towers, it'll basically track your phone so we can see exactly where you are when you're calling. So to kind of answer, it's like there's not like a finishing point. It's just a term for incorporating better technologies to help us.

  • Sharon Moriwaki

    Legislator

    And so across the board, I mean, you're representing Honolulu, but across the board there'll be that kind of training more consistent across the board or each PSAP does its own training.

  • Matthew Kurihara

    Person

    For now, each PSAP kind of does its own, but that's where we're trying to standardize and follow like national standards. Okay, thank you.

  • Angus McKelvey

    Legislator

    Any other questions? No? Okay, thank you, sir. We appreciate you being here. We also received testimony in writing, both in support for the nominee, one from Mr. Miles Lot, individual who sent us written communications and support, and Mr. Eddie Fujioka, also an individual sent communications and support. That's all we have on the nominee.

  • Angus McKelvey

    Legislator

    505 anybody in the audience wishing to testify? Seeing none. We're good. Okay, thank you. Thank you. We'll move on to the next one on the agenda which is Governor's message 614 submitting for consideration and confirmation to the 911 board Gubernatorial nominee Reed Mahuna for a term to expire June 302028.

  • Angus McKelvey

    Legislator

    And a lot of testimony for you, sir, but go ahead, please.

  • Unidentified Speaker

    Person

    Thank you. Good afternoon, Chair and Senators, I am honored to come before you today humbly asking for your support regarding my nomination to the 911 board. I'm a 27 year veteran of the Hawaii Police Department.

  • Unidentified Speaker

    Person

    I've had a wide variety of assignments across the Big island, from being a patrol officer in South Hilo to a traffic enforcement unit officer working in all of our police districts to being a lieutenant in Puna.

  • Unidentified Speaker

    Person

    I have worked boots on the ground during major natural disasters including Hurricane Isel, the 2014 and 2018 Kilauea lava flows in Lower Puna. And I was the Hawaii Police Department's primary representative in the Emergency Operations center during the 2022 Mauna Loa eruption.

  • Unidentified Speaker

    Person

    I know firsthand what it is like to depend on a 911 professional to provide you with potentially life saving information. And I know how important it is for our community to be able to communicate effectively with our first responders in a time of crisis. I'm a Hilo boy. I grew up in Honamu. I'm A graduate of St.

  • Unidentified Speaker

    Person

    Joseph's High School, Hawaii Community College. I'm married to my wife Mapuana, who's a public school teacher. I have two children, Mariana and Connor. I have deep roots in our big island community and it continues to be the honor of my life to be able to serve them if confirmed to another term on the 911 board.

  • Unidentified Speaker

    Person

    My goals continue to be to improve the efficiency at which the community can communicate with our first responders through our public safety answering points. I believe that it is best accomplished by continuing to implement next generation 911 services. This goal is shared by the 911 board as a whole and I look forward to continuing that process.

  • Unidentified Speaker

    Person

    In closing, the911 board continues to do great work in support of our 911 telecommunicators and call centers. We will open a brand new joint call center in late April on the Big Island. It's a State of the art facility with technology funded by the 901 board. I invite all of you to come and tour the center.

  • Unidentified Speaker

    Person

    We would be honored to have you. I can promise that I will work tirelessly to ensure that I never let those down that have supported me and put their confidence in me. Thank you.

  • Angus McKelvey

    Legislator

    Thank you so much. We appreciate you being here and for you considering to serve again. Before we go on to other read off the list of testimony that's been submitted. Members, are there any questions that of the nominee?

  • Joy San Buenaventura

    Legislator

    Yes. Thank you fellow punan here. What I appreciate about your answers, your questions and what you have stated is that you went through, you worked in Pune so you know the broadband deficiencies and hopefully you could bring that perspective to the board as well as you work through emergencies and I noticed so did Mr. Kurihara.

  • Joy San Buenaventura

    Legislator

    Do you foresee any problems in the near future with next gen 911 deployment in rural communities like Tola?

  • Unidentified Speaker

    Person

    No, I don't see there are. They have. There are things that they do in the deployment to make sure that there's redundancy. So when we do, when we Deploy next generation 911 services there's always redundancy in the 911 system.

  • Unidentified Speaker

    Person

    So the 911 system won't, you know, if we have this new technology and for some reason it goes down. And like, you're absolutely correct. In a rural area like Puna, you know, we both know firsthand how that is. They will not be left without 911 services. So it will always revert back to a redundant system.

  • Joy San Buenaventura

    Legislator

    And I'm going to take you up on that invitation and I'm sure. So. Okay, we want to be there, so make sure you invite us.

  • Unidentified Speaker

    Person

    Absolutely, Absolutely. Absolutely. Thank you.

  • Angus McKelvey

    Legislator

    Perfect. Any other questions?

  • Sharon Moriwaki

    Legislator

    Yes, I appreciate your coming back a second term because I remember you in the first term. So during this term, did you see any challenges, especially as Senator San Juan and tourists in the rural areas that you can see that across the board, maybe there could be more done on the 911 system?

  • Unidentified Speaker

    Person

    You know, not really with the 911 system. The most challenges we have are regarding our radio system in rural areas. But we continue to make improvements and we continue to, you know, use our resources to improve our radio system. But as far as 901 is concerned, we. We don't really have.

  • Unidentified Speaker

    Person

    We haven't had any challenges that I've seen thus far.

  • Sharon Moriwaki

    Legislator

    So I know that the budget is pretty big because you're getting monies from the cellular companies. Can that monies be used to upgrade radio systems or any other ways in which you can improve the communication across not only the county, but statewide when we have problems across, like, you know, when we had the hyena.

  • Unidentified Speaker

    Person

    So I am not 100% sure on that particular aspect of it. I know that the funds have to be expended as it relates to the 911 system. Now, whether or not. Whether or not you can make a nexus between a 911 system and radio communications that I couldn't, I'm not 100% sure.

  • Unidentified Speaker

    Person

    It's just like a backbone type of thing right there.

  • Angus McKelvey

    Legislator

    So. But yeah, that's okay.

  • Joy San Buenaventura

    Legislator

    Thank you.

  • Angus McKelvey

    Legislator

    Thank you.

  • Joy San Buenaventura

    Legislator

    I guess one last thing, and I see freshmen representatives from Hilo here. I was just going to acknowledge them. In support of you, State Representative Matthias Kush as well as State Representative Susan Leeloy. I'm sure because you're the only Big Island person here that they're here for you.

  • Joy San Buenaventura

    Legislator

    But one of the things I've learned back when I was a representative was when the 5G rollout came out, there was a separate band in the frequency specifically for next gen and E911. I went to wireless. That's how I learned about all of this. And I want to know whether or not we are using that special band.

  • Joy San Buenaventura

    Legislator

    It's a special band.

  • Angus McKelvey

    Legislator

    Reserved Fcc.

  • Joy San Buenaventura

    Legislator

    Yeah, Reserved by The Fcc. And the whole idea behind it was so that we can have the next gen and be potentially be able to actually do medical procedures in like ambulances on the way to the ER.

  • Joy San Buenaventura

    Legislator

    And I, and I don't know whether or not that's beyond the scope of the 911 board, but do you have anything to comment about that? I mean, is that are we using that special bandwidth?

  • Joy San Buenaventura

    Legislator

    Because that was a selling point early on as to why we should have 5G and now we have 5G, but now we're going to next gen.

  • Unidentified Speaker

    Person

    So I know that there are specific bands within the cellular service, such as FirstNet that is used in conjunction with our. Yeah. With our emergency response system. Now, how it exactly interacts with 911, that I don't know. But I do know that it is being used for emergency, for our emergency operations and first responders.

  • Joy San Buenaventura

    Legislator

    That's good to know.

  • Angus McKelvey

    Legislator

    Thank you very much. Thank you. Appreciate you giving us advice on that. Any other questions, Members? No, I think we're good. Thank you so much. zero, wait, one real quick question before I let you go. Hold on a second. Let's talk about the E911 Fund. Just to acknowledge what my Members said.

  • Angus McKelvey

    Legislator

    You know, the Ways in Committee Means Committee graciously raising the ceiling yet again for the special Fund. But what are your thoughts on so far? Is this level's been raised to.

  • Angus McKelvey

    Legislator

    Should we hold it at this level, or do you see perhaps coming in for another trying to raise the ceiling, or do you think there's issues involved with raising the ceiling again that we should keep in mind?

  • Unidentified Speaker

    Person

    I don't see that we. I don't see right now a necessity to raise it again. I don't see that. Okay, thank you very much.

  • Unidentified Speaker

    Person

    Okay.

  • Angus McKelvey

    Legislator

    I will read up the list of testifiers, but before I do, to acknowledge our good friends from downstairs who've been hanging out for quite a bit. This afternoon they were downstairs, now they're upstairs. Representative Kush, would you like to testify on the nomination or are you just here to show support? Come on up.

  • Angus McKelvey

    Legislator

    Might as well use the time.

  • Joy San Buenaventura

    Legislator

    Thank you.

  • Matthias Kush

    Person

    Senators Matthias Kush, District 1. Representative North Hilo Hamakua Honoka. I, being a retired firefighter and, and privy to your discussions here, you know the applicant's question or answers to your questions seemed relevant. I've been retired for four years, so my time is dated. But a great candidate and we move forward there. Awesome.

  • Angus McKelvey

    Legislator

    Appreciate you coming in and sharing background with us. Appreciate it, sir. Thank you. Thank you. It's great to watch you guys. Likewise. Thank you. That was interesting and I appreciated your wr, by the way.

  • Joy San Buenaventura

    Legislator

    And House floor sessions continue to entertain.

  • Unidentified Speaker

    Person

    Go ahead, ma' am.

  • Unidentified Speaker

    Person

    Well, thank you. Members of the Senate, you have my written testimony and strong support of this candidate. You know, professionally, you have my Member Kush, who spoke highly of him in a professional manner. But I want to speak a little bit about how I know Mr. Mahuna personally.

  • Unidentified Speaker

    Person

    He's been around our family for the better part of 25 years. My kids really do think of him as a great uncle and a great role model and separate. And apart from that, we have supported each other personally, watching our kids grow up and even graduating them along the way.

  • Unidentified Speaker

    Person

    So I do stand in strong support of this nominee. Thank you, Members. Thank you so much.

  • Angus McKelvey

    Legislator

    Appreciate you being here. Okay. We've also received testimony in support of the nominee from Gary Uboda, Hawaii High Intensity Drug Trafficking Area, Kimo Alameda, Mayor of the new Mayor of the County of Hawaii, Dennis Onishi, Hawaii County Council, District 3, Keaton Walgin, County of Hawaii Office Prosecuting Attorney.

  • Angus McKelvey

    Legislator

    We also have Hawaii County Civil Defense Agency and Hawaii County Police Department. Chad Bask, the new Assistant pd Levon Stevens, the Captain for the Hawaii Police Department, Admin Services, Sherry Bird, Assistant Chief for hpd, Hawaii Police Department's Administrative Services, Lincoln Ishida, who is testifying for Torkelson and Katz, and all of these are in support.

  • Angus McKelvey

    Legislator

    And finally, we have several individuals, one whose name rings a bell. Linda Lingle, David Kurohara, Joseph Hanley, Paul Ferreira, Sherry Bracken, Rio Aman Wilkins, Thomas Chope, Zach Fernando. We've had Representative Lee Loy here, Eddie Fujioka, and late from Tanari Mapala. That's all the written we've received on the nominee. All in support.

  • Angus McKelvey

    Legislator

    Is there anybody in the audience or Zoom Land wishing to testify on the nominee? If not, thank you. We'll do decision making at the end when we reach go through the other nominees. Okay, moving on to the next one here.

  • Angus McKelvey

    Legislator

    We're going to go for Governor's message 661, submitting for consideration and confirmation to the 911 board Gubernatorial nominee Rebecca Lieberman for a term to expire June 30, 2026. Hello.

  • Rebecca Lieberman

    Person

    Hello. Good afternoon, Chair and Members. I'm Rebecca Lieberman. I currently work as the Director of Government Affairs for Charter Communications or Spectrum in Hawaii. And I'm being nominated to serve as the VOIP, the voiceover IP representative on the 911 board. This will be my second term on the 911 board.

  • Rebecca Lieberman

    Person

    I've had the pleasure of serving since 2022 when I met with Senator Moriwaki and I've enjoyed my first term and I'm ready to continue the good work on the 911 board. It's so funny, even I still want to call it the E911 board. It just sounds better.

  • Rebecca Lieberman

    Person

    But a huge part of my work on the 911 board is serving on the Advisory Committee Chair. So I help the board with all legislative and government matters.

  • Rebecca Lieberman

    Person

    So last session there was a bill introduced to remove the word enhanced from our name and from all the statutes because that will allow us to spend more money on the next gen efforts. Enhanced 911 is a proper noun, so that's why we had to remove the word enhanced. But clearly it's still in our hearts.

  • Rebecca Lieberman

    Person

    But I'm really happy to be here in front of you and to be serving a second term or hopefully serving a second term.

  • Angus McKelvey

    Legislator

    Okay, thank you so much. Member, since we have the nominee here, are there any questions for her at all?

  • Sharon Moriwaki

    Legislator

    I want to thank you for serving a second term.

  • Angus McKelvey

    Legislator

    I just have one. You're VOIP technical person on the Committee. What we've heard the conversation of rural issues, rural access issues and radio may not be the VOIP.

  • Angus McKelvey

    Legislator

    Maybe it is since it's heading altered that do you have anything to offer on that conversation and what challenges do you see in the VOIP space that the 911 board should be aware of or things that you think this should be addressed or looked at?

  • Rebecca Lieberman

    Person

    Yeah. So the reason there's a separate position for VOIP is that VOIP is basically like when you have a landline at home, but it's not connected to copper wires, it's connected to the Internet. So it makes phone calls from a landline esque telephone via the Internet.

  • Rebecca Lieberman

    Person

    So I think those calls will continue to work and we haven't run into any issues. I think that actually it will help the NextGen because it's connected to the Internet so there's strong connectivity when you have high capacity.

  • Rebecca Lieberman

    Person

    The only difference is that if you're calling from a landline or like a phone that's not a mobile phone, like you can't text from at least I don't think you can text from a traditional seeming landline. I'd have to look into if you can text from a VOIP phone, I don't think you can.

  • Rebecca Lieberman

    Person

    So I think as we'll have to keep thinking through those issues as we go through with the next gen conversion.

  • Angus McKelvey

    Legislator

    Well, it also ties into the broadband efforts right to get more broadband, more fiber out into these rural areas. Right. To be able to leverage these types of technologies.

  • Rebecca Lieberman

    Person

    Yes, absolutely.

  • Sharon Moriwaki

    Legislator

    This is how it always goes. Just where are we on the next gen? I know that we've been talking about, you know, it's just improving what you have. Is there a plan or is there some endpoint that we always have to be improving, but these are the areas where we should be focused.

  • Rebecca Lieberman

    Person

    Yeah, I think that my colleagues spoke about this a little bit, but I think the interesting thing about NextGen is that it's not like once we have these three things, then we'll have NextGen. I think it's just talking about the process.

  • Rebecca Lieberman

    Person

    Whereas enhanced 911 is what allowed you to use a mobile phone to call 911 and NextGen is basically everything that comes after that. So that's texting to 911, that's video calls. That's. You know, we just heard a presentation a few months ago about automatic translation.

  • Rebecca Lieberman

    Person

    So if you don't speak the same language as the person on the other side of the phone, there are now technologies that will automatically translate it. So I think we're in the process of starting to invest in some of those technologies and we're definitely in the NextGen.

  • Rebecca Lieberman

    Person

    I don't know to say once we've reached, like complete NextGen, I think it will continue to evolve.

  • Sharon Moriwaki

    Legislator

    So. So are there any areas that you see that we should be focusing on? Because we've got limited funds, although we have more funds than most, where do we put get the biggest bang for our buck so that we can have emergency responses responders getting the most help?

  • Rebecca Lieberman

    Person

    I'm not sure if I can speak to which technology will get the biggest bang for your buck necessarily. I think texting was a huge one. And actually before I joined the board, I didn't know you could text to 911.

  • Rebecca Lieberman

    Person

    So I think that's a huge opportunity, especially because it seems like now no one wants to talk on the phone, but I don't know how much more video calls cost as opposed to some other form. So we'll have to get back to you on that one.

  • Joy San Buenaventura

    Legislator

    Thank you. Go ahead. So VoIP is voiceover Internet protocol, which has significantly to me expanded. I mean, it not only is like using spectrum, using it as a phone, but then we also have like Google Voice, we also have like Facebook.

  • Joy San Buenaventura

    Legislator

    And I think the biggest issue I see regarding 911 and VOIP and whether or not that's going to be addressed by next generation is how do you find the address of somebody using VOIP technology. I mean is that something that next gen can address?

  • Rebecca Lieberman

    Person

    Yes. And I think. I mean it has to do with location services. Right. Is that's turned on. So certainly if you're using like a more traditional landline esque voip service. Right. We have your address because it's tied to a household. If you're calling using VoIP services from a mobile phone, so. Or from.

  • Rebecca Lieberman

    Person

    From Google Voice, like you're saying, I think if your location services is turned on then you have an address. But from there I don't know specifically how the technology's worked, but it has not been brought to our attention that it is a big problem that VoIP911 calls aren't connecting to an address. Okay. So. So I can look.

  • Rebecca Lieberman

    Person

    I'd have to look into that and get back to you.

  • Joy San Buenaventura

    Legislator

    I think because you are going to be the VOIP person in the board. I think you should look into it.

  • Joy San Buenaventura

    Legislator

    I'm hoping and because I mean I signed up for these services and one of the things they first, the first thing they ask is what address should they inform 911 and since it's the laptop moves with you, you don't. We don't automatically think about changing our addresses like in Facebook. Should we decide to use the Facebook telephone.

  • Joy San Buenaventura

    Legislator

    That's a great. And same thing with. I know we don't have Skype anymore, but you know, it's not the same address as the address that you sign up on. So what? The address that's going to be transmitted to 911 unless we fix that addressing problem is the one we registered with, which could be completely erroneous. Yes. Yes.

  • Rebecca Lieberman

    Person

    Absolutely.

  • Joy San Buenaventura

    Legislator

    So I'm hoping that that's one of the things that you could address as a board Member.

  • Rebecca Lieberman

    Person

    Absolutely. I'll look into it. My guess is it's tied to location services, but I will get back to you.

  • Angus McKelvey

    Legislator

    Thank you. I'm trying to turn it on. Right. Any other questions? No, that's okay. If not, I'll just go ahead and just go through the rest of the testifiers. Here we have Greg Fujimoto written testimony and support for Spectrum Hawaii. Andy Wiener, individual written support. Bob Toyofuku, written individual and support. Melissa Pavlicek, individual written in support.

  • Angus McKelvey

    Legislator

    Kemen Wong, individual also in support, we have Katie Areita Chang, individual in support. And finally, Eddie Fujioka also in testifying as an individual written in support. That's all we have on 661. Is there anybody in the audience or in the world of Zoom wishing to Testify Seeing none. We've asked questions.

  • Angus McKelvey

    Legislator

    So we'll move on to the next GM on the agenda which is for number 662. And we have up submitting for consideration and confirmation to the 911 board Gubernatorial nominee Elliott Ke for a term to expire June 30, 2028. And do we have him here? IT. IT, Is he on?

  • Committee Secretary

    Person

    Not present on Zoom Chair.

  • Elliott Ke

    Person

    I am here.

  • Angus McKelvey

    Legislator

    Oh, you are here. Okay, turn your video on. Sir, by any chance?

  • Elliott Ke

    Person

    I can't. Oh, there we go. There you go. You're good.

  • Angus McKelvey

    Legislator

    Go ahead. Fire away.

  • Elliott Ke

    Person

    Hello Members, Chair and the Committee, Elliott Kalani Ke from the Kauai Police Department. Thank you for your consideration of my nomination. This would be my second term on the 911 board. I am seeking to represent the Kauai Police Department PSAP. I have 25 years with the Kauai Police Department.

  • Elliott Ke

    Person

    My current assignment is with the Police Operations Bureau the county. The Kauai Police Department Communication center does fall under my responsibility. As far as my experience in the field.

  • Elliott Ke

    Person

    I have worked in many different assignments with the Police Department from patrol operations in the field, working in investigative services, also as a captain in the Chief's office and my present assignment as an Assistant Chief in police operations. I work closely with the emergency services dispatchers and the supervisors in our psap.

  • Elliott Ke

    Person

    I also manage all of the PSAP related contracts for the Kaua' I Police Department and in doing so always check in and try to improve services on what we get from our vendors and what we purchase. And that is part of having a close communications with our dispatchers and our supervisors in the psap on the 911 board.

  • Elliott Ke

    Person

    In the past, like I had mentioned, this would be my second term. I came on board earlier when we had a. Our prior representative retired. So I actually started in 2019 to fill his term and I also served as the chair on the board for a couple of years.

  • Elliott Ke

    Person

    So I'm looking forward and appreciate the consideration back onto the board. I'm open for questions.

  • Angus McKelvey

    Legislator

    Okay, thank you so much for joining us via Zoom. Since we have you here on Zoom, we'll go ahead and ask the Members if they have any questions of you at all. If not, I don't believe you heard the first one of the first testifier, Mr.

  • Angus McKelvey

    Legislator

    Kurihara talk about his views, maybe weigh in on, as far as you know, PSAP and the ability of the 911 board maybe to help out in staff training. Is that something you see from your perspective as well?

  • Elliott Ke

    Person

    So yeah. So the 911 board does provide financial support of our PSAP and because of that we are able to provide different types of training for our dispatchers. Some of them is in the form of online training training and also others we are and really only able to do it because of the 911 board's funding.

  • Elliott Ke

    Person

    We send some of our dispatchers and our supervisors out of state to different conferences where they can get trained and come back and bring the training back to our Department.

  • Angus McKelvey

    Legislator

    Okay, thank you. No Any questions? If not sir, I will just read off the names of the others who testified real quick. We have Mr. Victor Ramos, an individual testified written in support and Mr. Eddie Fujioka, also an individual testifying as an individual in support in writing.

  • Angus McKelvey

    Legislator

    That's all we have on the nominees or anybody in the audience who or might be on Zoom wishing to testify if seeing none. What we'll do sir is we'll do the decision making after we reach the end of the agenda. But thank you for being here. We appreciate you. Thank you for your time. Okay.

  • Angus McKelvey

    Legislator

    Okay, next up we we're going to move to Governor's message 664663. Mr. Schaefer we pulled off the agenda due to a conflict. We hope to we'll have his nomination coming up later. In the meantime we'll go to governor's message.

  • Angus McKelvey

    Legislator

    Last one on the agenda 664 submitting for consideration confirmation to the enhanced 91 I'm sorry I did it myself. To the 911 board Gubernatorial nominee Francis Alueta for a term to expire 06-30-2026. Mr. Alueta. Go ahead sir.

  • Francis Alueta

    Person

    Honorable Chair and Committee Members, my name is Francis Alueta. I'm currently a Director over Director of Network Reliability at Hawaiian Telecom. I am currently a 911 board Member and the Hawaiian Telecoms representative. I'm honored to be here as Governor Josh Green's appointee to the 911 board.

  • Francis Alueta

    Person

    911 is the foundation for all public safety, homeland security and national security response. When Hawaii citizens and visitors see or experience an emergency they call 911. As Hawaii residents and visitors to our islands communication habits change and expectations change or and evolve. Excuse me. 911 in our public safety answering positions must evolve to meet those needs.

  • Francis Alueta

    Person

    My desire to continue to be on the 911 board is to give back to the people of the State of Hawaii and help guide Hawaii's NG911 deployment. To be best in class and to be an example for other 911 authorities in the United States.

  • Francis Alueta

    Person

    I believe My experience As a current 911 board Member, experience in the telecommunication industry for the past 30 years, provides me the skills to fulfill the duties as a 911 board Member. Thank you for my consideration of my nomination to extend the service, my service to the 911 board and to the people of the State of Hawaii.

  • Francis Alueta

    Person

    Open to questions.

  • Angus McKelvey

    Legislator

    Okay. Thank you so much for joining us via Zoom, sir. We greatly appreciate it. Members, while we have the nominee, do you have any questions of the nominee? Yes, Senator Moriwaki.

  • Sharon Moriwaki

    Legislator

    Hi. Mr. Alueta, thank you for your expertise and being on the board. I just noticed that you, you do with Hawaiian telecom, manage the 911 system. So I'm just wondering how you separate out or shine a wallet or how do you deal with the conflict of interest possibility.

  • Francis Alueta

    Person

    Yeah.

  • Francis Alueta

    Person

    So if it has to do with anything that competes with what Hawaiian Telecom offers to any of the PSAPs from a commercials perspective or, you know, I'll recruit, I recruit myself, recuse myself, excuse me, from those decision makings or those conversations, I provide, I try to provide more guidance on the technical aspects of any of the questions from my background.

  • Francis Alueta

    Person

    I try not to bring in the company or anything that would kind of have those conflicts of interest.

  • Sharon Moriwaki

    Legislator

    Thank you. Thank you. Chair.

  • Joy San Buenaventura

    Legislator

    Yeah, go ahead. I just want to have a couple of comments. So, so thank you very much, Mr. Alueta, for applying and, and volunteering to be part of 911 board.

  • Joy San Buenaventura

    Legislator

    Unlike Senator Moriwaki, I see your being a Hawaiian Telecom Member as a plus because on the Big island, especially over in Punakau, that was, that's all Hawaiian telecom lines, that is, that finally created the redundant system through the Big island which we did not have until like last year.

  • Joy San Buenaventura

    Legislator

    So, so I, I would appreciate your expertise to ensure the redundancy, to ensure that 911 continue. So I don't want you to recuse yourself all the time. Okay. Mr. Because on the Big island we need you. Okay.

  • Francis Alueta

    Person

    Yeah. So reliability is foremost on my mind.

  • Joy San Buenaventura

    Legislator

    Yes. And the redundancy as, as the, the prior people have talked about. Second thing, I just want to make a comment. You're the only second person I know, other than my sister who got a master's from Stevens Institute of Technology. So good for you.

  • Francis Alueta

    Person

    Zero, wow.

  • Joy San Buenaventura

    Legislator

    Okay. No, that's all, thank you.

  • Francis Alueta

    Person

    Thank you.

  • Angus McKelvey

    Legislator

    Okay. Is that good? Just a quick question for me. This is kind of a non sequitur, I'll admit, and maybe it's, you can't answer it, but you know, in other areas they're starting to, we Saw in Lahaina how the system completely collapsed and failed in totality after the fire.

  • Angus McKelvey

    Legislator

    And is it, I don't know if the board discusses this on a regular basis or something. Do you guys look at trying to stress test the system internally, for lack of a better word, to try to bring it to its knees or try to see what failures could occur if a system is overloaded?

  • Angus McKelvey

    Legislator

    Either do a regional or local emergency. See.

  • Francis Alueta

    Person

    You know, we, we are looking at ways to stress the system without and, but that stressing of the system does require the cooperation of all the PSAPs. You know, and to try to drive telephone, telephone calls into the system. You know, we are going through a kind of a big upgrade right now.

  • Francis Alueta

    Person

    And that's one of the things I was thinking of trying to coordinate with my team as well as the PSAPs. And you know, how do we stress test this without impacting live 911 calls? You know, I think our last big stress test unfortunately was our little mishap on the missile crisis.

  • Francis Alueta

    Person

    That was probably the biggest one that the system did stand up. But yeah, I think it is something that you want to continue to look at. So as we move forward, we'll look at tools and capabilities that allow us to stress test that the system over time on regular intervals too.

  • Angus McKelvey

    Legislator

    I appreciate it, sir. That's a great thing that the board can take up. So thank you. Any other questions? If not, we're going to go right into decision making. So we need the vote sheets, we. Need the vote sheets. You gotta figure out who you want to take the vote.

  • Angus McKelvey

    Legislator

    Do you mind being a taker of the votes?

  • Joy San Buenaventura

    Legislator

    There you go. Okay, thank you. All right, let me know when you're ready. Okay, I'm ready.

  • Angus McKelvey

    Legislator

    You're ready. Alright, first up we had Governor's Message 505. Submitting for consideration confirmation the board guidatorial nominee Matthew Kurihara for a term to expire June 30th, 2028. Recommendation is we advise and consent. Members questions? Comments? If not advise and consent Governance Message 505. I vote yes.

  • Joy San Buenaventura

    Legislator

    Okay. For GM 505 chair's recommendations to advise and consent. Chair votes aye. Vice Chair Gabbard is excused. Senator Moriwaki. And I vote aye. Senator Favela is excused. Chair recommendation has been adopted.

  • Angus McKelvey

    Legislator

    Okay, thank you. Congratulations. Next up we have Governor's Message 614. This is for Mr. Reed Mahuna for a term to expire June 30th, 2028. On the 911 board after hearing the glowing testimony both personal and otherwise. I'm Mr.

  • Angus McKelvey

    Legislator

    Mahuna I proudly as I do with all the nominees recommend we advise and consent. Members questions? Comments? If not, 614 I vote yes.

  • Joy San Buenaventura

    Legislator

    Okay. Voting on GM 614, chairs recommendations, advice and consent noting the excuse absences of Senators Gabbard and Favela. Are there any reservations? Are there any noes? Chair recommendation has been adopted.

  • Angus McKelvey

    Legislator

    Okay thank you. Next Up Governor's Message 661 recommendation is for the the Gubernatorial nominee Rebecca Lieberman for another term on the board to expire 6/30/2026 is to advise and consent. Members questions, comments? If not, 661 I vote yes.

  • Joy San Buenaventura

    Legislator

    Voting on GM 661 chair's recommendations to advise and consent noting the excused absences of Senators Gabbard and Favela. Are there any reservations? Are there any noes? Seeing none chair. Recommendation has been adopted.

  • Angus McKelvey

    Legislator

    Okay, thank you so much. Next Up Governor's Message 6662. Consideration confirmation to the 911 Board for Mr. Elliot Key for a term to expire June 30th, 2028. Recommendation is to advise and consent. 662 I vote yes.

  • Joy San Buenaventura

    Legislator

    Chair's recommendation on GM 662 is advise and consent noting direct excuse absences of Senators Gabbard and Favela. Are there any reservations? Are there any noes? Seeing none chair. Recommendation has been adopted.

  • Angus McKelvey

    Legislator

    Okay, thank you. On the final item on the agenda Governor's message 664 I want to thank Mr. Alouetta and look forward to his work on helping us stress test the system. Recommendation is obviously is to advise and consent on the nominee for a term to expire June 30th, 2026. Members, questions, comments? If not 664 I vote yes.

  • Joy San Buenaventura

    Legislator

    Voting on GM 664, chair's recommendations to advise on consent noting the excused absences of Senators Gabbard and Favela. Are there any reservations? Are there any noes? Seeing none. Chair recommendation has been adopted.

  • Angus McKelvey

    Legislator

    Thank you very much and congratulations members. We appreciate your serving the public in the 911 board.

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